Agency: Kinesso
Job Function: Client Services
Location: London, United Kingdom
Job Ref#: 14147
Beschreibung und Anforderungen
Position Summary
The Kinesso Clients Operations Lead will be the point person for Initiative. Overseeing and facilitating the technical requirements of all Initiative clients. They will be responsible for the Prisma integration to assure that all clients are aligned with the Global Reporting Suite. Be responsible for onboarding clients onto Prisma and continued governance. Making sure that all taxonomies are adhered to and are implemented accurately. They will also provide support in the implementation of the technical operations platforms required for all digital activity; such as Ad Servers, Brand Safety Vendors, and DCO.
Key Responsibilities
- Governance of complex taxonomy across all markets, campaigns and channels though Kinesso tools and Prisma (market reliant).
- Successful management of clients AOC campaign trafficking, activation and data governance process and resources.
- First point of contact for agency and clients Ops workflow, tech and AOC mediation.
- Accountable for meeting AdOps SOW and SLAs.
- Reporting to Head of Ad Operations UK and Kinesso regional leads where applicable per client.
- Ensure regular agency team training and client team training across digital Ops platforms and processes as required.
- Production of Client Ops QBR - Including AOC performance, ticket load and tasks, scope, error rates, optimisations, key projects and developments addressing UM and client feedback and hitting client Ops and data KPIs.
- Innovations rolled out as playbooks, updated and centralised.
- Regular ad tech and verification partner reviews and testing though Kinesso and Matterkind.
- Ad tech expert and strategic partner for client and agency data and vendor integrations, providing both project management and expertise across ad server, DCO, SDK, site tagging and more.
- Leverage Kinesso products and services such as bGenius, Beta testing and “media first” tools.
- Client Site tagging strategy and data layer consultation – Site Tag approval and Kinesso Site Tag Register/Matrix.
- Client Site tagging services through Kinesso Tech Ops.
- Training, enforcement and governance of local/regional privacy rules and regs (such as GDPR and TCF2.0) through Kinesso EMEA.
- Data and Platform transformation assistance across their eco-system.
- Improve and work smart.
Open Culture
- Nurture an open culture connecting with the different stakeholders within the Ad Ops and Agency Community.
- Host internal team meetings that allow all members to contribute.
- Ensure innovation opportunities are available to wider group.
Desired Skills & Experience
- Desire to lead and manage operational experts.
- Confident chair of meetings.
- In-depth experience in Ad Operations and Programmatic.
- Commercially savvy.
- Able to troubleshoot team challenges.
- Ability to multi-task and stay calm under pressure.
- Experience in trafficking rich media and DCO; Ad-lib, FlashTalking.
- Experience working with web analytics such as GA or Adobe.
- Experience in using "bulk trafficking" templates or Prisma.
- Fastidious builder of documentation, guides and decks.
- HTML and JavaScript knowledge/experience.
- High attention to detail.
- Excellent verbal and written skills.
- Flawless execution and accuracy and exceptional process skills.
- Time management and organisation skills.
- Experience of working across digital Platforms in the eco system, such as CM360, DV360, IAS and Nielsen DAR.
Employment Transparency
At Mediabrands and Kinesso, we celebrate difference and believe this makes us stronger. Mediabrands and Kinesso are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.
Please reach out to our Talent Inclusion Specialist Jess at Jess.Richardson@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.
Über uns
At Kinesso, we believe in the power of connection – connected data, connected identity, and connected ecosystems. In a marketing and advertising world held back by disconnections, we build open and flexible solutions that play well with others and solve real marketing problems for brands and agencies. We do it with our market-leading identity and patented technologies, creating solutions that are responsible to people and that perform for brands. Matterkind is the company within Kinesso focused on activating addressable marketing. Matterkind’s approach is to put the audience at the forefront of everything we do, creating marketing that is relevant for people while still delivering results for brands. This is something Matterkind calls conscious marketing, and we believe it should be the only kind of marketing. We also believe you can be conscious and kind while delivering outcomes, which is why we create intentional, high-performance marketing that delivers guaranteed outcomes and results without risk.