General information

Agency: UM

Job Function: Planning

Location: London, United Kingdom

Job Ref#: 7945

Description & Requirements

Position Summary

An exciting opportunity to join the vibrant UM team and drive forward our communications planning and client leadership.  

The successful candidate will manage three of our most prestigious clients, including Dr Martens, Enterprise and Tourism Australia.  They will lead by example, demonstrating excellent client service skills and elevating our comms planning to the next level.

The role reports in to the Client Partner and you will have 3 reports across your group of clients, working as part of a wider group of 13 individuals in to the Managing Partner.
Working as tight of a team of four, across your 3 clients, you will be tasked with day to day client servicing, meeting key business targets and delivering innovative, industry leading communications plans and award worthy work – that works.

Key Responsibilities

The Comms Director is tasked with playing a leading role within an integrated planning team. You will work closely with the Client Director to deliver critical business whilst having autonomy to manage other accounts within the team. You will play a crucial role both in a leadership capacity whilst also ensuring outstanding day to day delivery across all the accounts you work on. You will have excellent people skills, be confident in leading a piece of business and will look to nurture and develop talent within your remit. 

At UM we believe that digital acceleration is pivotal in our client’s businesses and so it is in ours. We have created an integrated planning unit combining traditional and digital to ensure all our planners are able to provide holistic communication solutions to our clients. We are looking for someone who has a deep understanding of all media, who will embody our BETTER philosophy to deliver ground-breaking, commercially successful work that delights clients.

You will need to build excellent relationships with clients, wider stakeholders, internal specialist planning teams and those working within your own team. You will have an ambition to get involved in the broader agency culture as well as building UMs reputation in the wider industry.  

Desired Skills & Experience

  • Excellent in front of clients and in leading meetings and presenting to stakeholders
  • Experience in managing a team and enabling the development of those around you
  • Is experienced and well versed in all media and able to clearly articulate how communications are able to deliver a positive impact on our client’s business
  • A dedicated and motivated individual, who helps create and maintain a powerful team dynamic
  • Highly personable with a collaborative spirit, who develops good working relationships internally and externally with ease.
  • Good communication skills, familiar with developing strong client and industry connections 
  • Positive and pro-active with a curious and creative mindset
  • Highly ambitious, with a thirst for continually learning and delivering an improvement UM product 

About Us

A full-service media agency, UM strives to use Better Science and Art to create moments that drive business momentum for brands. Founded in 1999, UM is made up of entrepreneurially minded planners, researchers, investment experts, decision scientists, account executives, and content and activation specialists—over 4,800 employees across 130 offices in over 100 countries around the world. They are globally headquartered in New York, with six additional North American offices in Dallas, Detroit, Los Angeles, Miami, San Francisco, and Toronto.

UM’s culture is an inclusive one, where people are encouraged to bring their full selves to the office, and where personal and professional growth are a priority of every member of the team. The executive leadership team is dedicated to building a culture that permeates every element of the company, from work flexibility, to career planning and regular talent reviews, to an active culture club. We proudly uphold the following values:

Courage: having the courage to try the things that make us afraid, present something to a client that we know isn’t what they are expecting, taking on roles that we may be a bit intimidated by, inventing the future, etc.
Candor: pushing ourselves to have the hard conversations with colleagues, team members, clients and media partners that will make us all better.
Curiosity: being curious about the world, media, our clients, and each other and using this curiosity to find new and innovate ways of doing everything we do.
Commitment: being committed to UM, our teams, and our clients and going above and beyond when it is required.
Community: being an active and positive participant in the UM community, our team and client communities, our local community, and the world and creating valued communities with the people, clients, and partners that we work with.
Caring: caring about those around us–both their work lives as well as their personal lives and working to make everyone have as complete and fulfilling a life as possible.

As a company, we are constantly pushing ourselves to improve, under our Better Science, Better Art, Better Outcomes banner, striving to set the bar in the ever-evolving media landscape. Key clients include American Express, Quicken Loans, J&J, Sony, Hulu, Coca-Cola, Hershey’s, Spotify, ExxonMobil, and BMW, to name a few.