General information

Agency: Initiative

Job Function: Planning

Location: Kuala Lumpur, Malaysia

Job Ref#: 7094

Description & Requirements

Position Summary

Supportive role to the business director. Develop close client relationships through strategic direction and deliver winning media solutions for its customer base

Key Responsibilities

The position responsibilities shall not be limited to the following:-

Account Direction:
1) Supporting role to the team lead
2) To be the primary contact for client and to drive client strategy
3) Manage account P&L together with the account lead, ensuring responsible financial management and delivery of account expectations
4) To drive business growth through existing clients, developing proactive action plan continuously
5) To deliver against agreed account plan and budget for all clients
6) Direct team members to ensure appropriate campaigns & programmes are executed appropriately
7) Keep abreast of outside issues that may impact the clients business

Client Relationship:
1) Develop a deep understanding of client’s business beyond media and has a clear understanding of business implications
2) Contribute to client marketing strategy and thinking
3) Maintain social and professional client personnel contact about direction & issues

New Business:

1) Responsibility in helping to develop new business pitches with the team lead

Personnel Management:

1) Ensure that planners/assigned staff remain updated and competitive through relevant training and coaching
2) Coordinate with GM/CSD on training programmes needed by staff
3) Provide up-to-date assessment and recommendations of planners/assigned staff to GM/CSD/Management to ensure that team remain happy at work

Awards:

1) Develop and live creativity in ensuring client solutions are award worthy

Desired Skills & Experience

Experience & Qualifications

8-10 years of work experience in the media industry with planning functions

·        Experience in managing people is required

 Essential Skills

·        Understands customer requirements, and develops a compelling vision which will form the basis of their overall communications plan

·        Can leave clients through an effective Engagement Planning process from Insights, through Ideas to Solutions

·        Skilled at developing and promoting and compelling proposition for and within their market

·        Capable of engaging with customers and prospects in a credible and influential way. Has high-level consultancy skills.

·        Account management skills, including the ability to upsell added-value solutions, develop new revenue streams

·        Partnering skills. Able to work effectively with third parties, e.g. creative agencies, event management companies, etc.

·        Delivery focused, ensure that all elements of the plan are in line with the overall communications strategy

·        Coaching, facilitating and training, helping employees and clients to develop their skills in the planning area

 Behaviors (taken from the leadership excellence framework)

·        Passionate and inspiring, an evangelist

·        Team oriented, able to work with and through others. Must be able to effectively draw upon the skills and capabilities present in other parts of the IPGMediabrands group

·        Assertive and resilient, handles conflict well

·        Has gravitas and presence, can engage with very senior client executives

·        Can think creatively, ability to innovate and come up with new ideas

Ability to multitask and change priorities with agility

About Us

Initiative is different to other media agencies.
We are not trapped by a legacy structure primarily centered on paid advertising. Instead, we are liberated by a new world structure designed to deliver highly differentiated and highly effective communications strategies for our clients.
We are the world’s fastest growing media agency built upon the strongest strategic capability of any agency in the market. Core to this strategic proposition is the belief that the faster a brand can move through culture the more relevant it can become.
We call this Cultural Velocity ™.
Our process is designed to create ideas that move through culture through unique insight, market leading analytics and strategic media brilliance.
Our new world model is comprised of “craft centers” – Client Advice and Management, Strategy, Communications Design, Partnership and Culture, Insights & Analytics.