Allgemeine Informationen

Agency: UM

Job Function: Client Services

Location: Singapore, Singapore

Job Ref#: 11042

Beschreibung und Anforderungen

Position Summary

UM is a strategic media planning and buying agency. Over the last three years, UM has been growing from strength to strength in the Asia Pacific, Southeast Asia and Singapore. We have recently been awarded several industry accolades including the APAC Media Network of the Year 2020 & 2021, Southeast Asia Media Agency of the Year 2020 & 2021,  Singapore Media Agency of the Year (Bronze) in 2021 from Campaign Asia.

We are looking for a Client Manager to join our dynamic and fast-growing dynamic organisation. We are looking for someone with drive, experience and a strong performance record in delivering client leadership and leading high-performance teams.


This candidate will be working closely with the Client Director to scale and grow the business in Singapore.

Key Responsibilities

(A) Client and Account Management

·     Professional demeanour and a strong capability to communicate effectively and engage clients on a day-to-day basis from taking on briefs, present media plans and manage day-to-day campaign implementation

·     Able to multi-task and manage across different client requirements

·     Good writing and presenting skills are a pre-requisite

·     Support Client Director to drive account leadership including engagements with senior as well as middle management client stakeholders to deliver excellence in the areas of media and communications strategy, media innovation and media operations (media planning and buying).


(B) Media Planning and Operations

 ·     Strong foundational knowledge of media developments especially for the local Singapore context, and capable of building relationships with key media partners in the marketplace to look for new opportunities and drive innovation.

·     Able to independently drive media recommendations, implementation and reporting with the support of media planners, executives and buyers.

This will require basic skillsets such as the ability to recommend and rationalise media touchpoints, channels, tactics and outcomes as part of media planning scope. Guide planners to be able to generate, read and analyse media data to create insights for presentations as overall support to build an overall strategy.

·       Digital planning skillsets are necessary with a knowledge of the digital eco-system, platforms and tools although implementation experience across all platforms including search, programmatic are not a must. Experience with Facebook Business Manager is preferred.


Team Player

·     The candidate should be a team player and preferably would have experience leading junior team members including planners, senior planners.

·     Apart from having worked within integrated media teams comprising of Integrated Media Managers, Integrated Media Planners as well as Media Buyers, the Manager we are looking to hire, must be able to work with cross functional teams comprising of Specialist Business Units in the areas of Performance, Programmatic, Social and Content, Ecommerce, Data and Analytics.

The desired outcome is to elevate UM’s product delivery to deliver business outcome for our clients, drive Innovation and build recognition for the agency with clients and for the industry.

Desired Skills & Experience

·       Tertiary educated 

·       At least 4-5 years of experience in Media/Advertising

·       Experience and confidence working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners, production outfits, and internal specialist resources etc.

·       Have an appetite, knowledge, and understanding of the technology and trends

·       Team player who is adaptive, has a great work ethic, and strong communication and presentation skills

Über uns

A full-service media agency, UM strives to Futureproof our clients’ businesses through our relentless pursuit of better science, art and outcomes. Founded in 1999, UM is made up of entrepreneurially-minded strategists, planners, researchers, investment experts, decision scientists, account executives, and content and activation specialists—over 4,800 employees across 130 offices in over 100 countries around the world. A part of IPG Mediabrands, UM’s global headquarters are in New York, with six additional US offices in Birmingham, Dallas, Detroit, Los Angeles, Miami, and San Francisco. UM's vision to Futureproof our clients for today, tomorrow, and beyond wouldn’t be possible without our Better People.

UM’s culture is an inclusive one, where people belong and are encouraged to bring their full selves to the office, and where personal and professional growth are a priority of every member of the team. UM’s Executive Leadership Team is dedicated to building a culture that permeates every element of the company, from work flexibility, to career planning and regular talent reviews, to an active culture club. They proudly uphold the following values:

Courage: Our courage to take risks drives our ability to set new industry standards.

Curiosity: Our relentless curiosity drives relentless innovation.

Commitment: Our commitment to uncovering better opportunities for our clients and our community is at the heart of everything we do.

Community: We pride ourselves on fostering a community where everyone can belong while actively giving back to the communities in which we live.

Caring: We care about being a diverse agency where everyone feels motivated and supported.

Candor: Our candor through open and constructive dialogue ensures better outcomes for our people and our clients.

As a company, UM is constantly pushing to improve, under their Better Science, Better Art, Better Outcomes banner, striving to set the bar in the ever-evolving media landscape. Their efforts have yielded a number of new business wins recently including Aetna, American Express, Columbia Sportswear, Gallo Wine, Henkel, and Quicken Loans.